AUSDOM Active Noise Cancelling Wireless Foldable Headphones with Mic
Package Contents:
1 x Wireless Headphone;
1 x Micro USB Charging Cable;
1 x 3.5mm Audio Cable;
1 x User Manual
Troubleshooting:
Q: The headphone cannot be turned on/off.
A: Please check the followings.
1. The battery may be flat. Please recharge the battery and try again.
2. Try to reset the headphones, please connect it to your mobile or computer with the AUX cable, play music and test whether it works well.
Q: Why doesn't the headphone pair with the mobile phone?
A: Please check the followings.
1. Check that the headphone is on a full charge.
2. Make sure that the mobile phone's Wireless function is on.You can clear all connection history on your phone.
3. Make sure other paired device's wireless function is turned off.
4. Make sure the two devices are in the effective pairing range. (33 feet/10 meters).
5. Make sure that there is no obstacle between the headphone and the mobile phone, such as electronic equipment and a wall.
6. Furthermore, make sure that the headphone is in pairing mode, and pair it with phone again.
Q: There is some noise.
A: Wireless is a radio technology, so it is sensitive to obstacles between the headphone and the pairing device. Please make sure that there is no obstacle between the two devices and is within33 feet/10 meters.
Q: I can't hear sound.
A: Please check the followings.
1. Try increase the volume.
2. Make sure that the Wireless function is on and whether the two devices are connected and within 33 feet/10 meters.