licheers Wireless Car Charger Mount, Wireless Car Charger Phone Holder with Free 3 in 1 Charge Cable Compatible with iPhone X/8/8 Plus Samsung Galaxy S8/S8 Plus/S7/S7 Edge and more(Silver);

Problem-Shooting:
These are the questions that users may meet for the first time use, and we sum up the answers as below:
Q: It does not charge my phone.
A: 1. Try to wireless charge your phone without phone case.
2. Remove metal attachment and credit cards.
Q: It charges slowly.
A: 1. Quick Charge 3.0 charger adapter is highly recommended.
2. Turn off phone screen while wireless charging.
Q: My phone get overheating
A: Remove the metal plate or credit card from phone back.
Q: It wireless charges intermittently.
A: 1. Be sure your phone case is NOT thicker than 4mm (0.16 inches).
2. Be sure your phone aligns with bottom of the charger.
Q: When use GPS, the battery start dropping.
A: Wireless charge is 2~3 times slower than wire charge. We recommend to turn off phone screen while wireless charging as screen is the biggest power consumer.
Q: Disconnected on bumpy road, and randomly connected.
A: Bumpy road could affect phone's alignment with the wireless charging coil, would need re-align.
Q: What case can I use?
A: It is not compatible with Otterbox, Zizo, UAG cases, and cases that are uneven/rugged.

Product Information:
Input: 10W (Max)
Output: 5V / 2A, 9V / 1.8A
Brand: licheers
Color: Silver
Size: 11*10*4CM
Weight: 0.058KG
Support Phone size: 4.0~6in
Material: Aluminum alloy, ABS, Silicone

Package Includ:
1 x Wireless Car Charger
1 x Micro USB Data Cable

Gift 3 in 1 Micro IOS Typc Data Cable
Important Note:
1. Wireless receiving distance: 0.08in-0.40in.
2. For fast wireless charging, use QC 2.0/3.0 adapter as power source.
3. Take off phone case, metal ring holder, metal attachments and bank cards, for optimal charging.
4. Protective cases exceeds 0.16in in thickness might hinder wireless charging performance.