Q:How long does a charge last?
A:Charge time:20-30 minute. Usage time: >4 hours for fast glow, >5 hours for slow glow, >2 hours for steady time. Indicator light will turn off when full charge. the collar doesn't get hot, safety for dog.
Q:Are you worry about the battery could not charge or didn't work ?
A:Don't worry.If the battery have any issue, we provide unconditional free replacement..please feel free contact me on email.
Q:Does this charge by usb charger?
A:Yes, every package include rechargeable line
Q:How far the collar Visibility ?
A:Visible approx 500 meters. Protect your pet safety in the dark
Q:How to shorten the collar?
A:1.Measure your pet dog's neck.
2.Cut the circular tube, make it suit for your pet.
3.Use the connector contact the collar. (If you think it's difficult to push tube into the connector, You can dip a little water with connector, it will be more smooth.)
4.For the long-haired dog, we recommend the collar can stay a bit longer to avoid occultation by its hair.
Q：Can I cut the light and it still work?
A:Don't be scared to cutting short by cutting the wire inside the tube. It works even when the wire is cut
Q: Is it waterproof?
A:Water Resistant,It is no problem in rain,snow,wet grass. but not being submerged.
Q:Is there any warranty on this collar?
A:Warranty: Funnywhale is committed to 100% Satisfaction and 60 Days Guarantee for our customers.
So any problem,please feel free to contact with us! Our Friendly Service - 24 hours email customer service response.
Package include:
1 * LED flashing dog collar
1 * USB cable
