Troubleshooting steps:
Why it comes up with "unsupported accessory" message and doesn't work?
1. Poor contact. Make sure the lightning connector is clean and connected properly. 2. Plug in the back usb port when...

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Troubleshooting steps:
Why it comes up with "unsupported accessory" message and doesn't work?
1. Poor contact. Make sure the lightning connector is clean and connected properly. 2. Plug in the back usb port when working on PC or Laptop cause insufficient power supply. Try to use a adapter.
If you have used the adapter, try to use another adapter.

Why it comes up with "not certified or not compatible message and doesn't work?
Ignore the message, if it still doesn't work, plug in the other USB port or change the adapter and wait for a moment

Why charging dock doesn't work?
Maybe your case is too thick, please take off the case from your phone temporally just when you charge.

Package includes - 1 x Charge and Sync Dock

  • Compact, Portable Design,Sync and charge your phone at the same time.
  • Made of Spray-Painted Aluminum, sleek body with metallic luster, designed for charging at the office or in your kitchen, bedroom or study, the desktop charging dock makes charging easier than ever.
  • Non Slip Silicone Base: Designed with non slip silicone pad, which can serve to increase adsorption and friction, make you feel at ease to use.
  • Freedom adjustment Designed with the movable plug ,Let your iPhone tilt to comfortable 15 degree or other angle if you want.
  • Compatible with Apple iPhone 7/7Plus/6 /6S / 6 Plus/ 6S Plus/ iPhone 5S/ 5 and iPod touch (5th generation).Compatible with both lightning USB cable ,PC or wall charger. Please note:If you find the charging dock doesn't work, maybe your case is too thick,please take off the case from your phone temporally just when you charge.
  • Compact, Portable Design,Sync and charge your phone at the same time.
  • Made of Spray-Painted Aluminum, sleek body with metallic luster, designed for charging at the office or in your kitchen, bedroom or study, the desktop charging dock makes charging easier than ever.
  • Non Slip Silicone Base: Designed with non slip silicone pad, which can serve to increase adsorption and friction, make you feel at ease to use.
  • Freedom adjustment Designed with the movable plug ,Let your iPhone tilt to comfortable 15 degree or other angle if you want.
  • Compatible with Apple iPhone 7/7Plus/6 /6S / 6 Plus/ 6S Plus/ iPhone 5S/ 5 and iPod touch (5th generation).Compatible with both lightning USB cable ,PC or wall charger. Please note:If you find the charging dock doesn't work, maybe your case is too thick,please take off the case from your phone temporally just when you charge.

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