Troubleshooting Steps:
1.Touch screen cannot work.
Please check whether both OS have the same problem, if only windows has the problem, please ask for the touch driver from us.
2.The tablet cannot boot up.
If the tablet cannot enter windows but there is blue screen, please ask for the way from us to reinstall windows. If the screen is black, please get it charged 10 minutes, if it cannot work, please change other power cord and charger. The reason is to make sure whether the power cord or charger is broken. If the power cord and charger works, please get it charged for 30 minutes and press the power button 3 times and long press the power button for 10 minutes.
3. The tablet cannot charge
Please make sure whether it is windows that cannot get charged or both os cannot be charged. If windows cannot get charged, please ask for the windows image from us to reinstall windows. If both os cannot get charged, please make sure whether the power cord and charger work.
4. The tablet cannot read SD card.
Please make sure whether both OS can read the SD card(please do not use 128GB sd card to test it). If single OS cannot read the SD card, please ask for the BIOS from us to flash BIOS. If both SD card cannot be read, the tablet needs to change motherboard.
5. Wifi cannot work.
Please check whether both OS have the same problem, if only windows has the problem, please ask for the touch driver from us.
ã€Noted:】
Please do not update system randomly,chuwi hi10 pro do not support update system.
Display
ã€Screen size】10.1 inch
ã€Screen type】Capacitive,IPS
ã€Screen resolution】1920 x 1200 (WUXGA)
ã€Camera type】Dual cameras (one front one back)
ã€Back camera】2.0MP
ã€Front camera】2.0MP
Storage
ã€RAM】4GB
ã€ROM】64GB
ã€WiFi】802.11b/g/n wireless internet
Package Contents
1*CHUWI Tablet PC
1*Charger
- 【Microsoft Windows 10 64bit OS&Warranty】Windows 10 brings back the popular Start Menu from Windows 7 and introduces new features, like the Edge Web browser that lets you mark up Web pages on your screen.Our CHUWI Hi10 Pro has 12-month warranty ,3 months refund return.
- 【Intel Cherry Trail X5-Z8350 64bit Quad Core 1.44GHz, up to 1.92GHz】Ultra-low-voltage platform and quad-core processing provide maximum high-efficiency power to go. Intel Turbo Boost Technology delivers dynamic extra power when you need it.
- 【10.1 inch IPS Touch Screen with 1920 x 1200 Resolution】Natural finger-touch screen makes the most of Windows 10. The 1920 x 1200 resolution boasts impressive color and clarity and IPS technology provides wide viewing angles.
- 【Intel HD Graphic Gen8 GPU&Android 5.1 Lollipop OS】On-processor graphics with shared video memory provide high image quality for Internet use, basic photo editing and casual gaming.Android 5.1 Lollipop OS，allows you to remain connected and productive.
- 【Bluetooth 4.0 Interface Syncs with Compatible Devices&Dual Cameras for Photos and Face-to-face Chat】Wirelessly transfer photos, music and other media between the computer and your Bluetooth-enabled cell phone or MP3 player, or connect Bluetooth wireless accessories.2.0MP front and rear cameras let you capture memorable moments or chat with friends.
- 【Microsoft Windows 10 64bit OS&Warranty】Windows 10 brings back the popular Start Menu from Windows 7 and introduces new features, like the Edge Web browser that lets you mark up Web pages on your screen.Our CHUWI Hi10 Pro has 12-month warranty ,3 months refund return.
- 【Intel Cherry Trail X5-Z8350 64bit Quad Core 1.44GHz, up to 1.92GHz】Ultra-low-voltage platform and quad-core processing provide maximum high-efficiency power to go. Intel Turbo Boost Technology delivers dynamic extra power when you need it.
- 【10.1 inch IPS Touch Screen with 1920 x 1200 Resolution】Natural finger-touch screen makes the most of Windows 10. The 1920 x 1200 resolution boasts impressive color and clarity and IPS technology provides wide viewing angles.
- 【Intel HD Graphic Gen8 GPU&Android 5.1 Lollipop OS】On-processor graphics with shared video memory provide high image quality for Internet use, basic photo editing and casual gaming.Android 5.1 Lollipop OS，allows you to remain connected and productive.
- 【Bluetooth 4.0 Interface Syncs with Compatible Devices&Dual Cameras for Photos and Face-to-face Chat】Wirelessly transfer photos, music and other media between the computer and your Bluetooth-enabled cell phone or MP3 player, or connect Bluetooth wireless accessories.2.0MP front and rear cameras let you capture memorable moments or chat with friends.
