Our Address: CA, United Stated.
Deal Shipping Day: In 2 days.
Deliver Day: In 5-7 days.
FAQ:

Buyer: No longer needed the item, want to return it.

HOTCOLOR: YES, if you don't want this product, you ca...

Buy Now From Amazon

Our Address: CA, United Stated.
Deal Shipping Day: In 2 days.
Deliver Day: In 5-7 days.
FAQ:

Buyer: No longer needed the item, want to return it.

HOTCOLOR: YES, if you don't want this product, you can return the product back to us, we will give a full refund to you.

Buyer: The item is defective/doesn't work properly.

HOTCOLOR: Please don't worry, if the product has quality problem, we can ship the replacement or give a full refund to you.

Buyer: Where's my stuff?

HOCTOLOR: Do not worry, if you still not receive the item, when we confirm, we will resend the item to you.

Buyer: Wrong item was sent.

HOTCOLOR: Don't worry, when we confirm, we will resend the item to you.

Buyer: We need the ink cartridges immediately, please help.

HOTCOLOR: We'll post your item(s) within 1 business day when you purchased, and you will receive the item(s) in 5 business days.


Ink Cartridge Using Tips:

1.Clean the former ink cartridge before the ink is exhausted for changing the new ink cartridge.

2.Keep the cartridge staying in the ink cartridge box for five minutes. Clean the printer head until the nozzle is nomal.

3.If there is break line or miss color pure, let the ink cartridge remain in the box for ten to fifteen minutes.

4.If the problems still remain, test the printer head one to three times according to the user manual of the printer, until the printing is unobstructed.

5.If the printer still not identify the ink cartridge, please take it out and reinstall.

6.Please run out of the ink within half year after open it, so that printer can make the best printing efficient.

7.It's better not to take the ink cartridge out from the printer before the ink is exhausted.

8.The printer must be opened every three days to avoid the nozzle jamming.

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