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Why is our Sterling Silver better than any on Amazon? Is it because we import directly from Italy for our Italian Chains? Yes. Is it because we have been in the Jewelry business for 30 plus years? Yes. Is it because we care about our customers more than any other seller on Amazon? Yes. But perhaps the #1 reason we are the best on Amazon is because we offer our Mini Jewelry Kit with every purchase of our Sterling Silver Jewelry. Our Mini Jewelry Survival Kit is VITAL for anyone who wears Sterling Silver Jewelry. With it comes ? 4 Plastic bags to store your Silver Jewelry? 4 rubber earring nuts to keep your earring securely on your ear? Tips on the care of silver jewelry? Tips on the cleaning of silver jewelry? an anti-tarnish square to keep your silver shiny and new We are a small business and we really care about all our customers. This is why our customer service is the best. Who else shares their personal cell phone? No one but us. Go ahead, call me and see. We have the best guarantee in the business on or off Amazon. We are not some huge Jewelry Store, we are a ma and pa business and we are proud of it. We do not have a jewelry store and so we pass on the savings we get on no rent and other bills to YOU our valued customer. Buy from us with confidence, you will not regret it. Dean and Mary Elizabeth GlosupFoundersDesigner Sterling Silver