MediChoice's Premium Pressure-Relieving Heel Protector With Gel Pack provides an open-heel design that helps to minimize heel pressure by suspending it in air. The heel protectors are lined with a soft microfiber lining that reduces friction and have gel inserts to reduce pressure under ankles. Easy to apply with two versatile straps that can be positioned in multiple configurations. The gel packs, which are water-based, can also be removed and prepared for hot or cold therapy. Machine washable. One universal size fits most. *** Please note we DO NOT accept opened product returns. Any unopened and undamaged items purchased through Amazon can be returned within 30 days of the shipping date. Please see our return policy for additional details. *** *** THIS PRODUCT IS NOT INTENDED TO BE USED WHILE WALKING. DO NOT WALK OR AMBULATE WHILE WEARING THIS PRODUCT. ***' MediChoice is Owens & Minor's brand of medical-surgical products and durable medical equipment that is expanding to meet the changing needs of healthcare. MediChoice, your choice for quality, value and unmatched service. Search MediChoice for additional product offerings.