The methodology contained in the e-Book provides a guide to the process of developing clear objectives and Key Performance Indicators (KPIs) to support a strategy. It describes the processes to ensure that KPIs are clearly d...

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The methodology contained in the e-Book provides a guide to the process of developing clear objectives and Key Performance Indicators (KPIs) to support a strategy. It describes the processes to ensure that KPIs are clearly defined and have targets and owners. It shows how to build KPIs that provide evidence that objectives are being met, (or not!)


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