Difficult people, pig-headed people or just plain A#%*$, pardon my French. But however you refer to them, we've all come across them at some stage. This eBook is straight to the point and deliberately written in a lightheart...

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Difficult people, pig-headed people or just plain A#%*$, pardon my French. But however you refer to them, we've all come across them at some stage. This eBook is straight to the point and deliberately written in a lighthearted, clear and easy to digest style. It will show you techniques and strategies you can use to understand and address the 10 most common types of difficult people.

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