The second edition of this award-winning handbook contains many new features:

* Concrete solutions to over 60 common problems in business writing and communication
* New chapters on social media, job searching, a...

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The second edition of this award-winning handbook contains many new features:

* Concrete solutions to over 60 common problems in business writing and communication
* New chapters on social media, job searching, and creating management forms
* New support for English language learners and dialect speakers

In addition, you ll still find the great features that made the first edition a hit:

* Guidelines for quickly creating winning proposals, effective e-mails, polished presentations, and much more
* Models of every important type of business document
* Checklists to help you quickly revise and refine writing
* Rules for punctuation, capitalization, usage, and grammar


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