This timely workbook helps employees prepare themselves for our constantly changing health care environment. Learn how to be an outstanding Organizational Citizen by developing effective problem solving and change-agent s...

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This timely workbook helps employees prepare themselves for our constantly changing health care environment. Learn how to be an outstanding Organizational Citizen by developing effective problem solving and change-agent skills. Develop conflict resolution competence and assertive Fair-Fighting skills to deal with difficult co-workers, managers and physicians. Empower yourself to take complete responsibility for your own job success, satisfaction, intrinsic motivation, work and service ethic - regardless of the environment you work in.



  • Used Book in Good Condition
  • Used Book in Good Condition

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