This is a book about performance excellence, which uses the Baldrige criteria as a framework for getting there. As Spath indicates, "the criteria stimulate organizational excellence without being prescriptive.

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This is a book about performance excellence, which uses the Baldrige criteria as a framework for getting there. As Spath indicates, "the criteria stimulate organizational excellence without being prescriptive.

  • Used Book in Good Condition
  • Used Book in Good Condition

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