Avoid the time-consuming needs analysis process and learn how to quickly analyze a performance problem. Use the dozens of tools, worksheets, and job aids included in this book to rapidly analyze a request for a performance s...

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Avoid the time-consuming needs analysis process and learn how to quickly analyze a performance problem. Use the dozens of tools, worksheets, and job aids included in this book to rapidly analyze a request for a performance solution and recommend the best method to meet your business needs. Case studies illustrate how companies have succeeded using the process.

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