From Conflict to Conciliation: How to Defuse Difficult Situations;
From Conflict to Conciliation: How to Defuse Difficult Situations

The Six-C process allows educators to take progressively more assertive steps as needed to resolve a conflict, using the least amount of time and energy while preserving relationships.

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The Six-C process allows educators to take progressively more assertive steps as needed to resolve a conflict, using the least amount of time and energy while preserving relationships.

  • Used Book in Good Condition
  • Used Book in Good Condition

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