Brooks/Cole Empowerment Series: The Skills of Helping Individuals, Families, Groups, and Communities (Methods / Practice of Social Work: Generalist);

Shulman's text introduces a model for the helping process based on an "interactional" approach, which uses several theories and skills to build on the client-helper relationship. By presenting the core processes and skills in the chapters on work with individuals, Shulman shows how common elements exist across stages of helping and across different populations. These processes and skills reappear in the discussions of group, family, and community work.