Managing Sideways: Using The Rummler-Brache Process Improvement Approach to Achieve Performance Breakthrough;

Managing Sideways provides managers with 10 steps for dramatically improving the process through which the company develops products and serves its customers. "Faster-better-cheaper" is a moving target, and the only way the company has a chance of achieving this corporate triple-play is through continued process improvement. This quick-read handbook will change the way every executive views managing the organization as a whole. It will provide the 90 degree shift in mindset managers need to create a lean, elegant, efficient process environment that works. Managing Sideways offers a blueprint for becoming the "alpha company" in your marketplace.