Master IT hardware and software installation, configuration, repair, maintenance, and troubleshooting and fully prepare for the CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) exams.
This is your all-in-one, real-world, full-color guide to connecting, managing, and troubleshooting modern devices and systems in authentic IT scenarios. Its thorough instruction built on the CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) exam objectives includes coverage of Windows 10, Mac, Linux, Chrome OS, Android, iOS, cloud-based software, mobile and IoT devices, security, Active Directory, scripting, and other modern techniques and best practices for IT management.
Award-winning instructor Cheryl Schmidt also addresses widely-used legacy technologies€"making this the definitive resource for mastering the tools and technologies you€ll encounter in real IT and business environments. Schmidt€s emphasis on both technical and soft skills will help you rapidly become a well-qualified, professional, and customer-friendly technician.
LEARN MORE QUICKLY AND THOROUGHLY WITH THESE STUDY AND REVIEW TOOLS:
- Learning Objectives and chapter opening lists of CompTIA A+ Certification Exam Objectives make sure you know exactly what you€ll be learning, and you cover all you need to know
- Hundreds of photos, figures, and tables present information in a visually compelling full-color design
- Practical Tech Tips provide real-world IT tech support knowledge
- Soft Skills best-practice advice and team-building activities in every chapter cover key tools and skills for becoming a professional, customer-friendly technician
- Review Questions€"including true/false, multiple choice, matching, fill-in-the-blank, and open-ended questions€"carefully assess your knowledge of each learning objective
- Thought-provoking activities help students apply and reinforce chapter content, and allow instructors to €œflip€ the classroom if they choose
- Key Terms identify exam words and phrases associated with each topic
- Detailed Glossary clearly defines every key term
- Dozens of Critical Thinking Activities take you beyond the facts to deeper understanding
- Chapter Summaries recap key concepts for more efficient studying
- Certification Exam Tips provide insight into the certification exam and preparation process
